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| Change Management with ClearQuest |
| Duration: 1/2 day |
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| Business analysts, systems analysts, requirements analysts, managers, subject matter experts, users, team leads, architects and software developers who require knowledge of change management and defect tracking practices using “ClearQuest”. |
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| Description |
ClearQuest is a highly customizable and flexible defect and change tracking tool that can efficiently track change requests and defect information throughout a development process. ClearQuest facilitates the development cycle by providing a common software platform for team members in managing software development changes. This course provides basic user training for users of ClearQuest in a collaborative development environment.
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| Objectives |
- Understand basics for planning and implementing a defect and change tracking process
- How to use ClearQuest to track defects and change requests
- Understand how to use ClearQuest to analyze defect and change tracking data
- How to use ClearQuest Web and e-mail interfaces
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| Course Outline |
Overview of Defect/Change Management
- Define concepts of lifecycle in development environments
- Explain change management impact on project success
- What are the metrics ClearQuest can provide during the development life cycle
ClearQuet Architecture Overview
- Describe how configurable record types work
- Defining workflows in a ClearQuest schema
- Understanding the state matrix model of ClearQuest
- Types of data and forms
- Modification possibilities
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How to Use ClearQuest
- How ClearQuest integrates into an organization
- Discuss how to take actions in ClearQuest
- Class develops simple workflow to decide appropriate actions
- Discuss ClearQuest Web and email interfaces
- Discuss Report generation in ClearQuest
- Discuss how ClearQuest can be extended
Course Summary
- Review how course objectives were met
- Summarize the course's most important points
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